5jili Privacy Policy — How We Collect, Use, and Protect Your Personal Data

1 Data Controller Identity

The data controller responsible for the collection and processing of your personal information through the 5jili platform (accessible at 5jili.cam) is 5jili ("5jili", "we", "us", "our"). As the data controller, 5jili determines the purposes and means of processing personal data collected through this platform in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations issued by the National Privacy Commission.

5jili has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with data privacy obligations, handling data subject rights requests, and serving as the point of contact for the National Privacy Commission on all data protection matters. Contact details for the DPO are provided in Section 13 of this Policy.

2 Categories of Personal Data We Collect

5jili collects the following categories of personal data in connection with your use of our platform. Collection is limited to data that is necessary for the purposes described in Section 4 of this Policy.

5jili does not collect or process special categories of sensitive personal data — such as health information, religious beliefs, political opinions, or biometric data — except where explicitly required by applicable Philippine law (for example, facial recognition in certain KYC processes where mandated by regulation). Where such collection is required, it will be conducted with your explicit consent and subject to enhanced security safeguards.

3 How We Collect Your Personal Data

5jili collects personal data through the following methods:

• Direct Provision: Information you voluntarily provide during account registration, identity verification, payment method setup, customer support contacts, and participation in promotions or surveys.
• Automated Technical Collection: Data generated automatically when you access and use the 5jili platform, including IP addresses, session data, device information, clickstream data, and game round data. This collection is inherent to the operation of any online platform.
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, local storage, and similar technologies embedded in the 5jili website. See Section 7 for full details.
• Third-Party Payment Providers: Confirmation and reference data from GCash, PayMaya, Philippine banking institutions, and cryptocurrency network providers in connection with deposits and withdrawals you initiate.
• Identity Verification Partners: Results and records from third-party KYC/AML verification services used to process your identity verification submission.
• Regulatory Sources: Information received from PAGCOR, the Anti-Money Laundering Council (AMLC), or law enforcement in connection with compliance obligations.

4 How 5jili Uses Your Personal Data

5jili processes your personal data for the following specific purposes:

• Account Management: Creating, maintaining, and administering your 5jili player account; authenticating your identity upon login; processing account settings changes; managing session security including OTP verification.
• Provision of Gaming Services: Enabling access to slot games, live casino tables, sports betting markets, bingo rooms, and all other 5jili game categories; recording game outcomes; calculating and crediting winnings.
• Financial Transaction Processing: Processing deposits from and withdrawals to GCash, PayMaya, Philippine bank accounts, and cryptocurrency wallets; maintaining accurate transaction records; reconciling account balances.
• Identity Verification and KYC Compliance: Verifying your age (21+ requirement), identity, and payment method ownership in compliance with PAGCOR regulations and AMLA requirements.
• Regulatory Compliance: Fulfilling mandatory reporting obligations to PAGCOR, the Anti-Money Laundering Council, the National Privacy Commission, and other competent Philippine authorities.
• Responsible Gaming: Administering deposit limits, session reminders, self-exclusion tools, and cooling-off periods; monitoring gaming patterns for indicators of problem gambling where required for player protection.
• Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent transactions, multi-accounting, bonus abuse, money laundering, and unauthorized access to accounts.
• Customer Support: Responding to your inquiries, resolving complaints, and maintaining records of support interactions.
• Platform Improvement: Analyzing aggregated and anonymized usage data to improve platform performance, game selection, user experience, and technical infrastructure.
• Marketing Communications (with consent): Sending promotional notifications about 5jili offers, new games, and VIP program updates to players who have consented to receive marketing communications. You may opt out at any time.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 5jili relies on the following legal bases for processing your personal data:

• Contractual Necessity: Processing required to perform the contract between you and 5jili — specifically, providing the gaming platform, processing financial transactions, and administering your account — is necessary to fulfill our obligations under the Terms and Conditions you accepted at registration.
• Legal Obligation: Processing required for compliance with PAGCOR regulations, the Anti-Money Laundering Act (AMLA, Republic Act No. 9160 as amended), the Data Privacy Act, and all other applicable Philippine laws and regulatory requirements.
• Legitimate Interest: Processing for fraud prevention, platform security, and anonymized analytics, where such processing is conducted in a manner that does not override your fundamental rights and freedoms as a data subject.
• Consent: Processing for optional marketing communications and non-essential cookies, conducted only where you have provided specific, informed, and freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Sharing and Disclosure of Personal Data

5jili does not sell your personal data. We share your personal information only in the following circumstances and only to the extent necessary for the specified purpose:

• Payment Service Providers: GCash (G-Xchange, Inc.), PayMaya Philippines, Inc., BDO Unibank, Bank of the Philippine Islands (BPI), Metrobank, UnionBank, and supported cryptocurrency network operators — to process your deposits and withdrawals.
• KYC/AML Service Providers: Third-party identity verification and anti-money laundering screening providers engaged to process your KYC documentation and screen against regulatory watchlists.
• Game Technology Providers: Licensed game studios (including JILI, PG Soft, Evolution Gaming, Ezugi, Pragmatic Play, and others) to the extent necessary for the technical delivery of their games on the 5jili platform. These providers operate under data processing agreements with 5jili.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and law enforcement agencies — when disclosure is required by Philippine law, court order, or regulatory directive.
• Professional Advisors: Legal counsel, auditors, and compliance consultants engaged by 5jili under obligations of professional confidentiality.
• Business Succession: In the event of a merger, acquisition, or transfer of substantially all assets of 5jili's business, your personal data may be transferred to the acquiring entity subject to the same or stronger privacy protections as those in this Policy.

7 Cookies and Tracking Technologies

The 5jili platform uses cookies and similar technologies (including local storage and session tokens) to ensure the platform functions correctly, to maintain your login session, and to improve your experience. Below is a description of the cookie categories used:

5jili does not use advertising cookies, third-party behavioral tracking cookies, or cookies from external social media platforms. You may manage cookie preferences (for consent-based categories) through your browser settings. Disabling strictly necessary cookies will impair or prevent your use of the 5jili platform.

8 Data Retention

5jili retains your personal data only for as long as necessary for the purposes for which it was collected, subject to mandatory retention periods required by Philippine law. The following retention periods apply:

• Active Account Data: Retained for the duration of your account's active status and for a period of five (5) years following account closure, in compliance with PAGCOR and AMLA record-keeping requirements.
• KYC and Identity Documents: Retained for a minimum of five (5) years following account closure or the completion of the last transaction, as required under the Anti-Money Laundering Act.
• Financial Transaction Records: Retained for a minimum of five (5) years following the transaction date, in accordance with AMLA and PAGCOR obligations.
• Customer Support Records: Retained for three (3) years from the date of the interaction, or longer where records are relevant to an ongoing dispute, legal proceeding, or regulatory investigation.
• Marketing Communication Records: Consent records retained for three (3) years from the date of last marketing interaction or until consent withdrawal, whichever is earlier.
• Analytics Data: Anonymized after ninety (90) days; aggregate anonymized data may be retained indefinitely as it no longer constitutes personal data.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized in accordance with 5jili's data disposal procedures.

9 Your Data Subject Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data processed by 5jili. These rights may be exercised by contacting our Data Protection Officer as described in Section 13.

5jili will respond to data rights requests within thirty (30) days of receipt, as required by the Data Privacy Act. In cases of complex requests, this period may be extended by an additional thirty (30) days with written notification to you. Identity verification will be required before any access, correction, or deletion request is processed, to ensure we do not disclose or modify data in response to unauthorized requests.

10 Security Measures

5jili implements technical and organizational security measures appropriate to the nature, scope, and purpose of the personal data we process. These measures include but are not limited to:

• Encryption in Transit: All data transmitted between your device and 5jili's infrastructure is encrypted using TLS 1.2 or higher with 256-bit SSL certificates. Downgrade attacks to older, less secure protocols are actively blocked.
• Encryption at Rest: Sensitive personal data — including identity documents, payment method details, and account credentials — is stored in encrypted form using AES-256 or equivalent encryption standards.
• Access Controls: Personal data is accessible only to 5jili personnel and authorized third-party processors who require access to perform their specific job functions. Role-based access controls and the principle of least privilege are enforced.
• Two-Factor Authentication: All player accounts require OTP-based two-factor authentication for new device logins and for sensitive account actions including password changes and withdrawal requests.
• Security Monitoring: 5jili maintains continuous monitoring of platform infrastructure for intrusion attempts, unusual data access patterns, and security incidents.
• Data Breach Response: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 5jili will notify the National Privacy Commission within 72 hours of discovery and will notify affected data subjects without undue delay as required by the Data Privacy Act.

While 5jili takes its security obligations seriously and implements industry-standard measures, no online platform can guarantee absolute security against all possible threats. You are encouraged to use a strong, unique password for your 5jili account, to enable OTP authentication, and to lock your device when not in use.

11 Minors and Age Restriction

The 5jili platform is strictly restricted to individuals who are twenty-one (21) years of age or older. 5jili does not knowingly collect personal data from persons under 21 years of age. Age verification is a mandatory component of the 5jili registration and KYC process.

12 Changes to This Privacy Policy

5jili reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law or regulation, or National Privacy Commission guidance. The date of the most recent revision is displayed at the top of this document.

For material changes — specifically, changes that affect the purposes for which we process your data, the categories of third parties with whom we share your data, or your rights as a data subject — 5jili will provide advance notice via the email address or mobile number registered on your account at least fourteen (14) days before the revised Policy takes effect. For non-material changes (such as formatting updates, clarifications of existing practices, or corrections of typographical errors), the revised Policy will take effect upon publication.

Your continued use of the 5jili platform following the effective date of any revised Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with a material change, you have the right to close your account before the revised Policy takes effect by contacting 5jili customer support.

13 Contact the Data Protection Officer

For all data privacy matters — including data subject rights requests, privacy concerns, consent withdrawal, and data breach notifications — please contact 5jili's designated Data Protection Officer through the following channels:

If you believe that 5jili has not adequately addressed your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC), the supervisory authority for data protection in the Philippines. The NPC can be contacted through their official government channels.